Annual Giving Operations Coordinator (Operations Officer – Administrator – Summer Jobs Program)

Type: Temporary (up to 8 weeks), Full-time (35 hours per week)
Location: Hybrid – GTA (maximum 1 day a week in our North York office)
Salary: $16.55 per hour or minimum wage (whichever is higher)

Canadian Feed the Children’s vision is a world in which children, youth and their communities thrive, realizing their full potential. CFTC works in partnership with local NGO’s and communities in Uganda, Ethiopia, Ghana, Bolivia and with Indigenous Peoples in Canada. We are here with communities who are building local, self-reliant, sustainable systems to provide food for their children, youth, and families across generations. We work in solidarity with communities to impact all areas of nourishment at all stages of their lives, including income generation, education, gender equality, racial justice, and climate impacts.  If you share our passion for bettering children’s lives, and you thrive in a collaborative, values-based culture please consider applying for this role.   

About this Opportunity
Canadian Feed the Children (“CFTC”) has an Annual Giving Operations Coordinator as a Canada Summer Jobs opening for up to 8 weeks between July 8 and August 30, 2024. This summer job position offers a dynamic opportunity to contribute to the success of a fundraising organization. As a member of the Annual Giving team, responsibilities include providing crucial support through research, reporting, and administrative tasks. Additionally, assisting the Supporter Services team ensures exceptional donor stewardship, fostering meaningful engagement with supporters. Managing donor responses to an annual survey involves data entry, analysis, and report creation, while also assisting with the production of donor mailings and ensuring data hygiene within the donor database.

Qualified candidates for this role should possess strong communication and interpersonal skills, enabling effective collaboration with internal and external stakeholders. Technical proficiency in Microsoft Excel and other analysis tools is essential, along with competence in the MS Office suite and online communication platforms like MS Teams. The ideal candidate demonstrates flexibility, creativity, and a commitment to continuous improvement, all while maintaining a high level of attention to detail and accuracy. Proficiency in both English and French, along with the ability to work remotely with reliable internet access, are also required. Overall, this position offers an opportunity to support fundraising efforts while contributing to a positive donor experience and organizational success.

This position is made possible largely due to the Canada Summer Jobs (CSJ) grant, an initiative of the Summer Work Experience program.  One of the priorities of the program is to support employers who intend to hire youth in underrepresented groups.  Preference for this position will be given to an applicant who self-identifies as being part of an underrepresented group:

1. Indigenous youth
2. Visible minorities/ racialized youth
3. Newcomer/refugee youth

To be eligible, a participant must:

1. Be between 15 and 30 years of age at the start of employment;
2. Be a Canadian Citizen, permanent resident or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act and;
3. Be legally entitled to work according to the relevant provincial / territorial legislation and regulations.

Responsibilities:

• Assist the Annual Giving team with research, reporting, process documentation and administrative tasks.
• Help the Supporter Services team with donor stewardship and support, ensuring exceptional donor experience and engagement.
• Manage the donor responses to an annual survey including data entry, conducting analysis of the results, and creating and sharing a detailed report.
• Assist with the production of an annual mailing to donors.
• Assist with data hygiene of our donor database.
• Office administration and organization – digital filing and office administrative support.
• May also provide administrative support to other teams to contribute to overall fundraising success and perform other duties as necessary or assigned.

Qualifications:

• Completion or enrollment in a post-secondary program
• Excellent customer service, communication and interpersonal skills with a strong ability to work independently and effectively with internal and external collaborators, in a variety of situations, exercising discretion and good judgement with confidential information.
• Strong technical experience and knowledge using Microsoft Excel and other analysis tools.
• Technical ability with MS Office suite (Word and PowerPoint) and photo editing apps
• Competence with online video conferencing and chat platforms, especially MS Teams.
• Ability to build rapport, effectively listen, reflect, and respond while making a value-added contribution to CFTC.
• An approach that is flexible, adaptive, creative and always looking for improvements.
• Strong attention to detail and high degree of accuracy, ability to manage conflicting priorities.
• Sound judgment and decision-making skills.
• Good oral and written communication skills in English is required and oral and written communication in French is an asset.
• Must be able to work effectively from home, with access to internet and phone.
• A desire to achieve our mission while having fun.

---

How to Apply:

Application deadline is May 11, 2024; however, we will review applications on a rolling basis, please apply as soon as possible using this link.

We thank all applicants for their interest however only those under consideration will be contacted.

CFTC is committed to inclusive, accessible and barrier-free employment practices and to creating a workplace that reflects and supports the diversity of our community. We encourage and welcome applications from qualified applicants including members of racialized groups, Indigenous Peoples, women, persons with disabilities, and persons of any sexual orientation or gender identity. Please let us know if you require an accommodation and we will work with you to ensure a barrier-free hiring process. For further information about Accessibility or Accommodation process at CFTC, please contact our People and Culture Department.