Annual Giving Officer

Position Summary

Reporting to the Manager, Fund Development Operations and Annual Giving, the Annual Giving Officer is a key member of the fund development team, responsible for executing a comprehensive annual giving program to support Operation Eyesight’s overall fund development plan and global strategy.

Key Accountabilities

• Contribute to the development of annual giving strategies and program plans
• Execute annual giving activities including direct mail solicitation letters, digital campaigns, peer-to-peer fundraising, monthly giving, special appeals, etc.
• Collaborate with the marketing and communications team to design and deliver engaging campaign materials aligned with organizational voice and branding.
• Maintain accurate donor records and campaign activity within Operation Eyesight’s CRM, Salesforce.
• Track and analyze individual campaign performance metrics, such as response rate and cost per dollar raised to refine strategies and ensure annual giving goals are met.
• Create and manage segmented solicitation plans to drive acquisition, retention and upgrades.
• Cultivate and steward relationships with annual donors, ensuring consistent and meaningful communication.
• Work collaboratively with the Mid-Level Giving Officer to ensure a seamless donor journey, identifying opportunities for annual donors to transition into mid-level giving and coordinating stewardship and engagement strategies to maximize donor retention, satisfaction and growth across both portfolios.
• Work closely with colleagues across all departments to ensure proper communication and strategy-development within the portfolio, proactively planning and chairing recurring annual giving meetings.
• Collaborate with colleagues and vendors to coordinate and execute key aspects of annual giving campaigns, including production, mail-outs, email lists, appeals, and database updates.
• Contribute to identifying and building the mid-level and major gifts pipelines.

General Accountabilities

• Serve as an integral member of a dynamic fund development team, collaborating with colleagues across departments to advance the mission of preventing blindness and restoring sight
• Demonstrate the ability to work both independently and collaboratively, driving projects to successful completion within a supportive team environment while managing multiple priorities and meeting competing deadlines.
• Thrive in a fast-paced, innovative, and results-driven setting that encourages entrepreneurial thinking and creative problem-solving.
• Other duties, as assigned.

Job-Related Skills

• Strong project management skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Exceptional written and verbal communication skills, with an ability to craft compelling donor-centric content.
• Strong interpersonal skills and the ability to cultivate relationships with donors, colleagues and external vendors.
• A detail-oriented mindset with strong organizational skills.
• Collaborative and team-oriented approach to work.
  
  Education/Training/Experience
• A post-secondary degree in fundraising, marketing, communications or a related field.
• 3–5 years of relevant experience.
• Knowledge of best practices in annual giving and donor engagement.
• Experience working with CRM databases; Salesforce experience considered an asset
• Knowledge of CRA charitable regulations and commitment to ethical fundraising practices.

Operation Eyesight’s values:

• Equity
• Excellence
• Citizenship
• Innovation
• Compassion

How to Apply:

Does this opportunity sound right for you? Please submit your resume and cover letter to [email protected].

This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted. Thank you.