Effective: January 6, 2025
At the Canadian Partnership for Women and Children’s Health (CanWaCH), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use and safeguard your information in compliance with applicable privacy laws, including Quebec’s Law 25.
1. Information we collect
We collect the following types of information when you interact with our website, CanWaCH.ca:
a. Personal information:
- Name, email address and other contact details you provide when you sign up for newsletters, register for events, submit forms or create a Project Explorer account.
b. Non-personal information:
- IP address, browser type, device category, and CanWaCH.ca browsing behavior (e.g., pages visited, time spent on site).
c. Cookies and tracking technologies:
- We use cookies to enhance your browsing experience, analyze site traffic and support our marketing efforts. Cookies may include essential, performance and targeting cookies.
- We use Microsoft Clarity to analyze, optimize and improve the user experience. This captures your use of the CanWaCH website through behavioural metrics, heatmaps and session replay. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of resources and online activity.
2. How we use your information
The information we collect is used to:
- Respond to errors or problems with our site.
- Communicate with you about our programs, events and updates.
- Analyze website traffic and user behavior to enhance user experience.
- Comply with legal and regulatory requirements.
3. Your rights
Under Quebec’s Law 25 and other applicable privacy laws, you have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Withdrawal of consent: Withdraw consent for the collection or use of your personal information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
To exercise any of these rights, please contact us at [email protected].
4. Managing cookies
You can manage your cookie preferences through your browser settings or by customizing settings in the cookie banner. Note that disabling cookies may affect website functionality.
5. Data retention and security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Statement or as required by law. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse. We will never share your data without your consent.
6. Third-party services
We may use third-party services (e.g., analytics providers, social media platforms) to enhance your experience. These third parties are required to handle your information in compliance with privacy laws. We do not sell your information to any third parties.
7. Third-party websites
Links to third-party websites from the CanWaCH website are provided for the convenience of our users. CanWaCH has no control over, and therefore has no responsibility for the manner in which the organizations that operate linked websites may collect, use, disclose or otherwise treat your personal information. The inclusion of any link does not imply CanWaCH’s endorsement of any other organization, its websites, or its products and/or services.
8. Social media
If you voluntarily submit or post any information, photographs or other content to any CanWaCH social media pages, certain elements of your personal information may be visible or included in the posting, including but not limited to your user name and location, and this information may be collected and used by others. CanWaCH has no control over and is not liable for the collection, use or disclosure of any posted user content by users of such social media pages. Any personal information posted, used or disclosed via such sites is not subject to this Statement.
9. Contact us
If you have any questions about this Privacy Statement or your personal information, please contact us at [email protected] or reach out to our designated Privacy Officer, Erin Jex, Acting Director of Programs and Operations.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. Any updates will include an effective date.
Thank you for trusting CanWaCH with your information. Your privacy matters to us.
