Director, Operations


Are you a strategic thinker with experience in non-profit finances and human resources? CanWaCH is seeking a Director of Operations to ensure organizational effectiveness by providing leadership for the organization’s financial, human resource, and reporting functions.


Please note that applications will be reviewed on a rolling basis. Given the volume of applicants, we will be communicating with those proceeding to next steps in the application process.




LOCATION: This is home-based position


The Canadian Partnership for Women and Children’s Health (CanWaCH) is a proud membership of more than 100 non-governmental organizations (NGOS), academic institutions, health professional associations and individuals partnering to improve health outcomes for women and children in more than 1,000 communities worldwide. CanWaCH unites the expertise and commitment of Canadian organizations and individuals to advance the health and rights of women, children and adolescents globally, envisioning a world where women, children and adolescents, in all their diversity, realize their right to thrive in full health.

CanWaCH is a completely virtual organization, with all staff operating from home offices across Canada. Human resources, financial management and all functions of the organization take place in a fast -paced virtual office space . We have been intentional in building our virtual organization and know that skills such as: adaptability, problem solving, and thinking outside the box are critical attributes needed to thrive as part of our team.  We strive to create an environment of radical candor, matched with a ‘can-do’ attitude and ambition. You would be an excellent fit if you see yourself as a ‘builder’ and inspire community and connections.  


Reporting to the CEO and serving as a member of the senior management team, this position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the organization’s financial, human resource, and reporting functions. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices.

Specifically, the Director, Operations will be responsible for day-to-day operations and managing human and financial resources, in accordance with the organization’s financial and human resource policies. This includes working with a small financial administration team to oversee all financial processes, funder reporting, maintaining and managing organizational and program budgets and leading on a long-term fund diversification strategy. Human resource management includes leading on recruitment, orientation and retention of staff; overall staff and workplace culture, designing human resource processes and advising supervisors and the CEO on human resource matters, managing policies, procedures and systems within the organization.


  • Financial – Accountable to ensure effective use of financial resources including: ensuring accurate accounting of organizational resources, creating financial statements for CEO, board and funding bodies. Utilize financial data to improve efficiency. Prepare and control operational budgets. Plan effective strategies for the financial wellbeing of the organization.
  • Organizational Effectiveness – Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Manage staff and organizational development to ensure efficiency and effectiveness.
  • Member engagement – oversee membership policies and procedures to ensure viability of CanWaCH as a membership based organization.
  • Human Resources – Working with the CEO, plan the use of human resources. Lead recruitment and placement of required staff; establishment of organizational structure for all staff and contractors. Create and maintain performance management system for all staff ensuring staff are optimizing performance and effectively supported in their organizational roles and responsibilities.
  • Communication – Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
  • Risk Management  Serve as the primary liaison to legal counsel in addressing legal issues. Oversee organizational insurance policies. Ensure health and safety standards are met.


  • Commitment to CanWaCH’s values, vision and mission
  • Self-reflection and ability to navigate differences in opinion and difficult conversations
  • Demonstrated sense of humour
  • Superior communication skills (particularly written skills) in English
  • Experience in human resources, conflict resolution and/or negotiation
  • Demonstrated experience with managing non-profit finances and ensuring compliance with contribution agreement requirements
  • Exceptional project management skills, including a strong aptitude for managing multiple priorities and files simultaneously
  • Strong critical thinking abilities, demonstrating exceptional judgment, discretion and decision-making skills 
  • Ability to work independently and with minimal information, exhibiting resourcefulness
  • Experience supervising and managing staff and consultants in order to achieve project deliverables
  • 10+ years experience and degree from a recognized university in a relevant discipline or commensurate credentials and experience (ex. credentials in financial management or human resources). 
  • Fluency in French (desired)

Please note:

Skills testing may be a part of the application process.

Please note that applications will be reviewed on a rolling basis.

All staff must be eligible to work in Canada. With full adherence to public health guidelines and safety protocols, some short-term domestic travel within Canada may be required for the role in future. 

We welcome applications from individuals of all backgrounds and abilities. Should you require an accommodation or adjustment, please indicate this in your application. 

CanWaCH is an equal opportunity employer. We believe deeply in equality and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability, and all other protected grounds under the Ontario Human Rights Code, and we are a signatory to the Anti-Racism Framework for Canada’s International Cooperation Sector. CanWaCH particularly welcomes submissions from qualified applicants from diverse communities, including but not limited to: youth, Indigenous communities, newcomer Canadians, visible minorities, women, persons with disabilities, and LGBTQ2I communities.

CanWaCH does not tolerate harassment, coercion, sexual exploitation or abuse of any form. All offers of employment are conditional upon signing Human Resource Policies.

Apply here!


August 30, 2021


October 25, 2021


Full-time Permanent