Diversity and Inclusion Intern

Location: Montréal
Language: English and French
Manager, Volunteer Mobilization
Position Type: Contract, full-time (35 hours/week for 8 weeks: August-September 2021, with possibility for some part-time work)
Job Requirement: Must be eligible for the Canada Summer Jobs program
Hiring Salary: $17/hour
Closing Date: 5pm on July 20, 2021


As part of the new Volunteer Cooperation Program (VCP), Crossroads International is looking for someone who will be responsible for conducting research and preparing informational guides on the legal and social contexts regarding a variety of identities (example: female, male, and transgendered volunteers, LGBTQI2S volunteers, volunteers living with a physical or mental disability, volunteers from the diaspora, volunteers from a religious minority etc.) within our countries of operation. The goal of these informational guides is to provide candidates and volunteers with information which they can use in making informed decisions about applying for mandates in certain countries, as they prepare for their mandate and move through their volunteer journey. Each informational guide will cover opportunities, resources, and contextual considerations.

In April 2020, Crossroads launched the 2020-2027 Volunteer Cooperation Program (VCP). The 2020-2027 VCP includes a significant increase in the number of volunteers, an expansion into new countries of operation and a significant increase in the number of local partner organizations. This increase in the number of stakeholders, combined with the current pandemic context, requires a significant digital transition. Indeed, Crossroads must ensure that it has effective and innovative technological solutions and tools to manage volunteers’ administrative files.


The intern will support the Volunteer Mobilization Team in the development of information guides.

Main Responsibilities:

  • Conduct research into the legal and social contexts regarding a variety of identities (determined by Crossroads) in our current and planned countries of operation using online research sources, interviews with Crossroad’s partner organizations and/or volunteers;
  • For each identity develop an Information Guide that will inform candidates or volunteers about legal and social realities in each country (Example: Opportunities, Resources and Current Context for Transgendered People in Ghana);
  • Synthesize findings to present to Crossroads in PowerPoint format, accompanied with a report and annexes (if necessary).


  • Digital skills: computer knowledge, skills in creating and managing digital tools,
  • Skills in developing digital training content,
  • Diploma of studies in a relevant field,
  • Excellent command of the French and English languages, and
  • Good knowledge of Microsoft Office 365 applications (i.e., SharePoint, Lists, Power Apps, Power Automate, etc.).


  • This position is specifically intended for a candidate who identifies as one or more of the following: new immigrant/refugee youth, Indigenous youth, Visible minorities/racialized youth, LGBTQ2 youth, youth with disabilities, or an English-speaker living in Quebec;
  • Excellent research, analysis and writing skills;
  • Excellent written language skills in English, French a strong asset;
  • Knowledge of intersectionality and gender equality and human rights approaches;
  • Knowledge of legal and social frameworks;
  • Fully proficient in Microsoft Office;
  • High level of autonomy and initiative.



Crossroads International is a leader in international cooperation and has been fighting inequality for over 60 years. Crossroads works in some of the world’s poorest nations in Africa, with local partner organizations to create decent jobs and to empower women to become leaders and live free from violence.  Every year, we engage experienced volunteers and staff North and South who apply their expertise locally to address global issues. Together we are leveraging knowledge, expertise and dollars to create a more just and equitable world.

Crossroads is a registered charity supported by Global Affairs Canada (GAC), other government and non-government funders, and many individual donors around the world.

Crossroads is committed to principles and values of access and equity. Candidates from diverse groups are encouraged to apply.

Crossroads is also committed to preventing and addressing sexual misconduct, and advancing anti-racism. To that end, the organization is a signatory to the Cooperation Canada Leaders’ Pledge on Preventing and Addressing Sexual Misconduct, and the Anti-Racism Framework for Canada’s international cooperation sector.


ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.


If you are interested in joining a dynamic international development organization, please submit your résumé and cover letter in one document (Word or pdf) before 5pm on July 20, 2021 by e-mail to [email protected]. Applications must include “Diversity and Inclusion Intern – Your Name” in the subject line of the e-mail. All applications received after the deadline will not be considered.

Crossroads is an equal opportunity employer.  Recruitment and selection procedures reflect this commitment. Crossroads is committed to diversity in the workforce and individuals from all minority groups are encouraged to apply.

We thank all applicants in advance, however only those selected for an interview will be contacted.


June 30, 2021