Media and Communications Senior Officer

Job Title: Media and Communications Senior Officer

Location: Ottawa preferred, other locations in Ontario and Quebec considered

Supervisor: Director of Communications

Position Type: Full-Time, permanent

Language: English essential, French desirable, Spanish an asset

Salary: $67,000 – $70,000 annually

Job Requirement: Must be currently eligible to work in Canada

Closing date: March 31, 2023


Founded in 1969, SOS Children’s Villages Canada is a member of the SOS Children’s Villages International Federation. SOS Children’s Villages is dedicated to protecting children and advancing their rights in over 130 countries and territories. We believe that children deserve more than just survival. They have a right to grow up in a safe and caring family environment, giving them the best chance of a secure future. Using a holistic approach, we work to empower vulnerable children, families, and communities to ensure children’s rights are met. Through programs focused on child protection, education, health, nutrition, women’s economic empowerment and humanitarian responses, SOS Children’s Villages serves over 1 million people annually.  


Reporting to the Director of Communications, the Media and Communications Senior Officer will be a key team member in helping drive the communications objectives that support the strategy and impact of SOS Children’s Villages Canada (SOS Canada).


  • Lead media outreach and related materials including curating media lists, drafting press releases, op-ed, and pitching to media
  • Work closely with the Director of Communications to develop and execute a strategic brand refresh for our Canadian audience in alignment with international guidelines
  • Develop and support programs communications materials including case studies, impact statement one pagers, proposals and reports in partnership with the Programs team
  • Develop and support Leadership Giving fundraising communications including community fundraiser toolkits and webpages, partnership proposals, and event collateral
  • Support the creation and editing of other key fundraising materials such as the quarterly news briefs, direct mail letters and donor packages
  • Plan, manage and develop the SOS Canada Annual Report in collaboration with key stakeholders
  • Support the development and lead the execution of strategic campaigns aligning with key international dates and fundraising events and initiatives
  • Support SOS Canada as a go-to for brand, communications, and media relations best practices
  • Develop, collect and analyze data and KPIs on media outreach and monitoring performance monthly and for individual campaigns
  • Support the graphic design and printing of SOS Canada promotional and event materials including project managing key consultants and vendors
  • Liaise with SOS Children’s Villages International Programs and Communications teams and act as Canada’s child safeguarding point of contact
  • Support the social and digital media content plan creation and implementation, as well as enewsletters and web articles as needed
  • Other duties as assigned by the Director of Communications



  • 5 years progressive communications work experience; non-governmental organization experience a plus
  • A degree/diploma in public relations, marketing, communications, and/or equivalent related experience
  • Excellent written and verbal communication skills; fluency in French as an asset
  • Exceptional writer and storyteller with a passion for creating engaging content
  • Experience implementing organizational media and public relations strategies, as well as managing reputational risk and crisis communications, preferably on an international level. Active engagement with a network of media contacts is an asset
  • Demonstrated knowledge of media outreach platforms such as Muck Rack, media monitoring analytics and evolving best practices, and proven experience delivering desired results
  • Familiarity with running social engagement and advertising campaigns with Facebook, Twitter, Instagram, and LinkedIn and their analytics tools
  • A passion for, and knowledge of, child-focused international development and humanitarian assistance programs
  • Experience using email and content management systems such as Active Campaign, Drupal, SharePoint, WordPress, and Facebook Business Suite is a plus
  • Proficient with Adobe Creative Suite and knowledge of graphic design, video and other visual communications
  • Ability to work collaboratively on a team, yet a self-starter comfortable running a project or task independently
  • Meticulous attention to detail with excellent time management skills
  • Ability to work in a fast-paced environment

How to Apply:

Interested applicants for this position: please send your CV and a cover letter explaining why you are suitable for this role to [email protected] by Friday March 31, 2023.  Please include the title of the position you are applying for and your name in the subject line of your email.

SOS Children’s Villages Canada is committed to the creation of a diverse and inclusive workplace. We encourage applications from all qualified individuals.

We are committed to safeguarding children and adults in the communities where we work from deliberate and unintentional harm or abuse caused by SOS Children’s Villages staff. We have zero tolerance towards any behavior violating our Code of Conduct, including workplace violence, harassment and sexual harassment, any form of exploitation and abuse, corruption, and fraud. Offers of employment will be conditional upon satisfactory results of professional reference checks and provision of a Vulnerable Sector Police Background Check.


March 15, 2023


March 31, 2023





SOS Children's Villages Canada