Navigating a Virtual/Remote Workplace During COVID-19

On March 19, 2020, CanWaCH staff presented a webinar on working virtually/remotely during the COVID-19 pandemic, sharing best practices, tips and tricks, personal experiences and innovative technologies for working in a virtual environment.

This resource page includes a recording of the webinar, presentation slides, a Frequently Asked Questions (FAQs) article, as well as resources and tools we have found to be useful when navigating a virtual environment. The list of resources and tools is by no means exhaustive, and may not be available in all countries or languages.


Help us make future webinars even better by taking this short survey

View the webinar by section:

Part 1. Introductions 

Welcome and Overview– Charmaine Crockett, Director, Stakeholder Engagement 

Greetings from Global Affairs Canada– David Boucher, Senior Policy Advisor 

Part 2. Navigating a virtual/ remote workplace 

A. Organizational Best Practices– Nicole Jamrozinski, Senior Program Coordinator 

B. Technology and Tools– Antu Hossain, Global Health Impact Officer 

C. Personal Considerations– Caitlin Reid, Senior Communications Officer 

D. Working Virtually during COVID-19– Erin Jex, Gender Equality Officer 

Part 3. Questions and Answers

Part 4. Concluding Remarks– Helen Scott, CEO 

Download the presentation slides here.


Click here for a list of frequently asked questions from webinar participants about navigating the virtual workplace. This is not an exhaustive list of questions. If you have any further questions, please contact us at [email protected].


Tips and Tricks for Working from Home


Coronavirus: A quick start guide to working from home

Facilitating Live Online Discussions in the time of COVID-19: Lessons from a Harvard Kennedy School course

A quick primer on running online events and meetings

A Guide to Remote Working for Nonprofits

Nonprofit Resources for Remote Work During the COVID-19 Outbreak

Coronavirus: A quick start guide to working from home

COVID-19: How Nonprofits Can Establish Effective Telecommuting Practices

Best Practices for a Gender Inclusive Virtual Workplace

The Tech You Need to Get Started Working Remotely

Remote Working: Setting Yourself and Your Teams Up for Success

Technology and Tools

Tools used by CanWaCH 

Team and Project Management: RingCentral (formerly Glip)

File Sharing: Google Drive

Video Conferencing: Zoom

Glip Tutorials

Getting Started

5 Quick Tips for Getting Started

Messaging and Collaboration Basics

Beyond the Basics: Managing Projects in Glip

Glip File Sharing with Group Chat 

Glip Team Calendar with Group Chat

Other video conference platforms

  • Slack
  • Skype
  • Google Chats (previously Hangouts) 
  • Go-To Meetings
  • Facetime
  • WhatsApp (mobile only) 
  • Adobe Connect 
  • Maestro Connect 
  • Facebook Workplace and Video Messenger
  • Blue Jeans

Click here to compare different video conferencing pricing and features

Other file sharing platforms

  • Dropbox
  • WeTransfer

Team messaging tools

  • Slack
  • Skype
  • Google Chats
  • WhatsApp
  • Podio 
  • Asana 
  • Facebook workplace
  • Microsoft Teams

Electronic signatures

  • Docusign
  • HelloSign

Virtual translation services

  • Interprefy
  • Pendleton Translations

Additional Readings

COVID-19 Non-profit & Philanthropy Resources

Strategies for Chairing Gender Inclusive Meetings

Fostering LGBTBQ+ Inclusivity in Digital Spaces 

COVID-19 Resources for Communications Professionals

Workplace Pandemic Plans: What Employers Should Know

Nonprofits on the front lines of COVID-19

Eventbrite’s Guide to Switching to Online/Virtual Events

Resources and Information for Nonprofit & Voluntary Organizations


March 20, 2020